Central Drugs Standard Control Organisation
Directorate General Of Health Services
Ministry of Health & Family Welfare, Government of India

SUGAM - An e-Governance solution for CDSCO

Frequently Asked Questions

Following users can register on CDSCO online portal:
  1. Importer(Application in Form 8)
  2. Indian Agent
  3. Foreign Enterprise holding Indian Subsidiary
  4. Corporate
To get login credentials on CDSCO online portal, go to 'Sign up Here' link available under 'Sign In' section on homepage of portal. Fill out the required details and upload the essential documents. Please note that the email id provided in this form should be an official email id. All correspondence w.r.t. CDSCO online portal would be done on this registered email id.
After successful registration, check your registered email id for further action. Once your email id gets verified, you are required to submit all the uploaded documents during registration in Hard Copy to CDSCO office for verification.
You will receive your login credentials on the registered email id after completion of verification process from CDSCO office.
Manufacturing unit(s) working under any Corporate Unit need not to register themselves on CDSCO portal. They can get their login credentials from the registered corporate user.
Check your Junk/Spam folder for CDSCO PORTAL mails. If you are receiving our mails in Junk/Spam then you can save "cdscoonline-noida@cdac.in" in your contacts. If you are still not able to find the mails, then kindly contact the Administrator. To report your problem to Administrator, please refer 'Report a Problem' section on home page of portal.
You will receive SMS alerts only if you have selected the option to receive SMS at the time of registration. If you still do not receive SMS then please check whether DND (Do Not Disturb) service is activated on your mobile phone. If No, then kindly contact the Administrator. To report your problem to Administrator, please refer 'Report a Problem' section on home page of portal.
To submit a form to any of the division of CDSCO, follow below steps:
  • Login with your credentials
  • Go to 'Submit Application' link available on the dashboard.
  • Select division and the required form and click on the 'Proceed' button. Please ensure that you read the mandatory guidelines displayed on this webpage.
All saved applications are visible in Saved Applications sub menu. Go to Menu>>Application Submission>>Click on Saved Applications. Displayed webpage contains all the Applications saved in Draft Mode. Each Application has different Actions and Status based on the stage of Application submission. For further processing, go to the action column and select the desired action. Now you can make the desired changes and submit the application.
All submitted proposals are visible in Submitted Applications sub menu. Go to Menu>>Application Submission>>Click on Submitted Applications. Displayed webpage contains all the Applications which are submitted to CDSCO. To view the submitted form and checklist documents:- Go to action column in the displayed webpage and select the desired action.
If fresh/Re-registered RC is issued in the year 2012 or later, then you need to fill its details online. Follow below steps to fill your details:
  • Login with your credentials
  • Click on 'Menu' link available on left hand side on the top line displayed on dashboard webpage.
  • Go to Permissions Owned>>Add RC details link.
  • Enter RC details in the displayed webpage.
If fresh/Renewed Import License is issued in the year 2012 or later, then you need to fill its details online. Follow below steps to fill your details:
  • Login with your credentials
  • Click on 'Menu' link available on left hand side on the top line displayed on dashboard webpage.
  • Go to Permissions Owned>>Add Import License Details link.
  • Enter Import License details in the displayed webpage.
Follow below steps to view your online submitted historical data on CDSCO portal:
  • Login with your credentials
  • Click on 'Menu' link available on left hand side on the top line displayed on dashboard webpage.
  • Go to Permissions Owned>>View Permissions Owned.
  • Displayed webpage displays files with following status:
    • 'Saved as Draft', if file is in draft mode.
    • 'Submitted to CDSCO', if file is submitted to CDSCO.
    • 'Verified by CDSCO', if details are verified and approved by CDSCO officials.
    • 'Rejected by CDSCO', if details are rejected by CDSCO officials.
If you have already filled the details of the permissions you owe and still you are not able to apply for Endorsement/Re-registration against it, and then check status of your submitted application. You would be able to apply only if your submitted details get approve by CDSCO i.e. its status is 'Verified by CDSCO'.
To view status of your submitted applications in section 'Permissions owned', follow below steps:
  • Login with your credentials
  • Click on 'Menu' link available on left hand side on the top line displayed on dashboard webpage.
  • Go to Permissions Owned>>View Permissions Owned.
  • Displayed webpage displays files with following status:
    • 'Saved as Draft', if file is in draft mode.
    • 'Submitted to CDSCO', if file is submitted to CDSCO.
    • 'Verified by CDSCO', if details are verified and approved by CDSCO officials.
    • 'Rejected by CDSCO', if details are rejected by CDSCO officials.
You can view and answer to the raised queries online. View submitted applications, if file status is 'Query Raised'. Go to action column -> click 'View/Modify checklist' link. You will be able to upload the revised document against the checklist item for which query has been raised by CDSCO officials.
All submitted proposals are visible in Submitted Applications sub menu. Go to Menu>>Application Submission>>Click on Submitted Applications. Displayed webpage contains all the Applications which are submitted to CDSCO. To view the submitted form and checklist documents:- Go to action column in the displayed webpage and select the desired action.
You can view status of your submitted applications online. View submitted applications, in the displayed webpage check the 'Status' column to view status of submitted application.

Sugam has facility for users to possess multiple roles on the same registered Id. Applicant can register with different purposes with the assigned roles and forms given below:

Purpose Of Registration Roles on SUGAM Document Requirement Forms Available
Cosmetics Registration Applicant for Cosmetics ID Proof Details, Power Of Attorney, Corporate Address Proof Form 42
Ethics Committee Registration Ethics Committee ID Proof Details, Power Of Attorney, Corporate Address Proof Ethics Committee Registration
Formulation R&D Organization Formulation R&D Organization ID Proof Details, Power Of Attorney Form44,Form12
Import of drugs/Medical Devices/Test License Corporate
Importer(Application in Form 8)
Foreign Enterprise holding Indian Subsidiary
Indian Agent
ID Proof Details, Power Of Attorney, Corporate Address Proof and Manufacturing License or Wholesale Licenses (Form 20B & Form 21B Form 40,Form 8
Form 8
Form 40,Form 8
Form 40,Form 8
BA/BE Approved Sites BA/BE Approved Sites ID Proof Details, Power Of Attorney, Corporate Address Proof Form 44
Sponsors(BA/BE & CT) Sponsors(BA/BE & CT) ID Proof Details, Power Of Attorney, Corporate Address Proof Form 44,Form 12

Switch Role is the functionality provided to the users of SUGAM portal possessing multiple roles. E.g. A user from pharmaceutical industry can possess roles of corporate/ Indian Agent/Importer/sponsor etc. The applications & data pertaining to each role will be accessed through its individual dashboard but through the same login ID. It is for this purpose switch role functionality is available on the portal.

Switch Role